Set in Cancun, Moon Palace Cancun All Inclusive is a five-star property with real observed prices for 2026. The hotel offers beachfront access, a pool and a spa. It scores 4.4/5 across 16177 guest reviews — a very good rating. In our 2026 scans we observed rooms from US$327 per night. It sits about 16 km from the centre of Cancun. Most rooms can be booked with free cancellation, and every booking removes a tonne of CO₂.
About Cancun: Cancún's first decision is between two different worlds. All hotels in Cancun →
Rooms and rates
Across our 2026 scans we logged 11 priced stays for Moon Palace Cancun All Inclusive, with rates from US$327 a night. Rates in Cancun move with demand: midweek stays booked a couple of weeks out are where our scans found the widest choice of free-cancellation rooms. The price you see after tapping “Check availability” is the live app.impt.io rate for your exact dates, not an estimate.
Location
Moon Palace Cancun All Inclusive is at Carretera Cancun Chetumal Km. 340, Cancun, Mexico. That puts it about 16 km from the centre of Cancun's hotel district, based on the coordinates in our scans. The nearest city with a bigger hotel scene is Isla Mujeres, about 14 km away — compare Isla Mujeres hotels too if your plans are flexible. This page's “View on map” link opens the exact spot in Google Maps, so you can measure the journeys that matter to you.
The facilities, in detail
For food and drink, the hotel lists bar/snack/cafen', barber/beauty salon, bars, breakfast in room and coffee. On the wellness side there's fitness center, jacuzzi, kids pool, outdoor pool and pool bar. Practical services include 24 hour front desk, 24h. security, business center, car rental service, concierge and currency exchange. In the room itself: air conditioning, bath, bathrobe, bathroom, free wifi and hairdryer. The full list of 86 facilities is below; double-check the ones that are deal-breakers when you book, as hotels adjust what they offer by season.
Good to know before you book
Booking is straightforward: pick dates and guests in the widget, check the live rate on app.impt.io, and complete the reservation there. Most rooms are offered with free cancellation until a few days before arrival — the exact deadline is shown next to each rate before you pay. Every confirmed booking also removes a tonne of CO₂ through IMPT's carbon-removal projects, at no extra cost to you. When comparing, note that the five-star rating reflects the hotel's declared standard; the guest reviews on this page tell you how it actually feels to stay.
Cancun for hotel guests
The Zona Hotelera is the 22-kilometre strip between lagoon and Caribbean: beachfront resorts, many all-inclusive, wide beaches, and prices that climb with the kilometre marker. Downtown Cancún, inland, is another city entirely — markets, taquerías, the ADO bus terminal — with hotels at a fraction of the price and the beach 20-30 minutes away by local bus. Our 2026 scans logged 178 hotels with a real price: from US$29 a night downtown, with a typical rate of about US$125. A third useful spot is Puerto Juárez, to the north, for the Isla Mujeres ferry. The honest part: sargassum can arrive between May and October, and August to October is peak hurricane season. Hotels rake the sand daily, but the sea decides. All hotels in Cancun →
Facilities
Guest reviews
4.416177 reviewsWe had the family suite and stayed for 2 nights. Tub had some construction debris and wall art removed and thrown in tub. How do you give a room like that? The room had unpleasant smell. Lobby had roaches. One balcony was missing a hammock, the chairs were dirty, staff constantly tries to upsell stuff during check in and check out. Pools are good. Food was great. Restaurant service was amazing. Resort looks a bit dated and over hyped for the price. We will probably go to some other resort next time. I spent a thousand bucks per night for a family of 4 and it’s not worth it. I am sure there a…
Our family absolutely adores Moon Palace, especially our kiddos. This is our 3rd visit. Since they made the honor roll, we asked where they wanted to go, and without a doubt, they said moon palace Mexico. We love the service, and kids love the game rooms and kids club. The food was good and we enjoyed eating at both resorts. Please note: You'll be asked to do a 90 min presentation upon arrival after check-in. You can say NO, but if you do decide to go, please note that they will do EVERYTHING in their power to get you to buy even when they say there is no obligation to buy. They will drop the…
Huge Resort with Awesome accommodations based on location in the resort. They are divided by names "The Grand" being the first stop when you enter Moon Palace. The Grand has laser tag, bumper cars, buffet restaurants and a huge water park. I stayed at the Sunrise location which is a good walking distance from the pool and restaurants so if you want to reserve a good hotel spot make sure you add The Grand because you'll have to pay an extra $200.00 to go there if your stay isn't at that location. It's an extra $300.00 to use the golf carts to ride around the resort if you want. The staff are al…
Planning your trip to Cancun
When to go
Cancún's calendar has three practical seasons. December to April is the dry one: reliable sun, the sea at its best, and the year's highest prices, peaking at Christmas-New Year, Holy Week and March spring break, when part of the Zona Hotelera becomes a floating college campus. May to July is hot with mid-level prices. August to November is rain and hurricane season: rock-bottom rates, afternoon downpours, and a genuine risk best carried with refundable bookings.
Sargassum is the other variable: from May to October it arrives in waves, with clean-beach weeks followed by mornings buried in weed. The north-facing beaches of the Zona Hotelera, sheltered by Isla Mujeres, usually fare better than the east-facing stretch. If a perfect sea is the point of the trip, the safe months are December to April.
The sweet spot between price and weather tends to be November — heavy rain gone, high rates not yet arrived — and the first half of December. September and October are the bargain months for anyone willing to play weather roulette.
Getting there and around
Cancún's airport is the country's second busiest, and your peninsula trip almost certainly starts here. To downtown, the ADO bus leaves every half hour for about MX$110-130 at 2025 prices. There is no direct public bus to the Zona Hotelera from the terminal: a shared shuttle runs about US$20 per person and a private transfer US$30-60 depending on your hotel's kilometre marker — booking ahead usually beats negotiating on arrival.
Between downtown and the Zona Hotelera, the R1 and R2 buses run the Kukulcán boulevard day and night for pocket change: they are the tool visitors forget to use. Zona Hotelera taxis charge steep zone rates — always agree the fare before getting in — and ride-hailing apps work with frictions that shift by season.
For the rest of the peninsula, the downtown ADO terminal connects to Playa del Carmen, Tulum, Valladolid, Mérida and Bacalar with excellent frequencies. The Isla Mujeres ferry leaves from Puerto Juárez, north of downtown. Rent a car only if your plan is cenotes and ruins on your own schedule; for the classic city-to-city route, the bus wins.
Where to stay, zone by zone
The Zona Hotelera is a 22-kilometre bar between lagoon and sea, and your position on that bar matters. The northern stretch — kilometres 1 to 9, from the mall district to Punta Cancún — has the most sheltered water, the nightlife, and the advantage of walkable restaurants; it is the best zone if you refuse to depend on taxis. From kilometre 9 south, the big resorts line the open beach: wider sand, more surf, and resort isolation — perfect for all-inclusive, awkward for exploring.
Downtown Cancún is another city: markets, taquerías, the bus terminal, and hotels from US$29 a night in our 2026 scans against a citywide typical rate of US$125. Sleeping downtown and beaching by R1 bus is the classic budget play, and it works: the ride takes 20-30 minutes.
Puerto Juárez and the ferry zone, to the north, only make sense as a base if your trip revolves around Isla Mujeres. And an honest note on all-inclusive: in Cancún it is a superbly oiled machine, but it seals you in — people who book it rarely see more of the peninsula. If you want the region, mix it: a few resort nights, a few nights downtown or in another town.
Eating and going out
Cancún has two food cultures. The Zona Hotelera's is international, expensive and designed so you never leave the boulevard: it works, but it rarely thrills. Downtown is the good news: around Parque de las Palapas and in the markets, Yucatecan antojitos — salbutes, panuchos, cochinita — run about MX$20-60 apiece at 2025 prices and taste like the actual peninsula. The tikin-xic fish and market ceviches compete with restaurants charging triple.
The stall-full-of-locals rule applies here as everywhere in Mexico, with one refinement: raw seafood wants lunchtime and high turnover, not a lonely stand at five in the afternoon.
Nightlife is the local industry: Punta Cancún concentrates the mega-clubs, with covers and open bars sold as packages. It is an efficient, touristy party — take it as such and enjoy it, or skip it entirely: sunset beers on the downtown plazas, with trova musicians at Las Palapas, are the opposite plan at a tenth of the price.
Booking well
Cancún is one of the most liquid hotel markets in the Americas: 178 hotels returned a real price in our 2026 scans, from US$29 a night with a typical rate of US$125. That liquidity works for you outside the peaks — with one or two weeks' notice you can usually find anything — and against you at Christmas, Holy Week and spring break, when two to three months ahead is the safe play.
In hurricane season — August to October, statistically peaking in September — the only sensible purchase is a refundable or flexible rate: the discount on a rigid one does not compensate for a cyclone on the radar. Also check what the hotel adds in resort fees or beach-club access: at some properties the room price is only the beginning.
Two local verifications: if the sea matters, look at recent sargassum reports for your hotel's exact stretch — the northern arm usually runs cleaner — and if partying matters (for or against), check which kilometre your hotel sleeps at: staying at Punta Cancún while wanting quiet is a mistake nobody makes twice. Prices on this page are 2026 observations, per night; check the live rate before you book.
Frequently asked about Moon Palace Cancun All Inclusive
How much does Moon Palace Cancun All Inclusive cost?
Prices we observed in 2026 started at US$327 per night. These are scan observations, not a live quote: the final rate depends on your dates. Use the check-availability widget on this page to see the current price.
Where is Moon Palace Cancun All Inclusive?
The address is Carretera Cancun Chetumal Km. 340, Cancun, Mexico, Cancun, about 16 km from the centre. This page's "View on map" link opens the exact spot.
What facilities does Moon Palace Cancun All Inclusive have?
The hotel lists 24 Hour Front Desk, 24H. Security, ATM, Air conditioning, Alarm clock and Babysitting service. The full list (86 facilities) is in this page's facilities section.
How do I book Moon Palace Cancun All Inclusive?
Pick dates and guests in this page's check-availability widget: it takes you to the live price on app.impt.io, where you complete the booking. Most rooms come with free cancellation, and every booking removes a tonne of CO₂.
