Casa Indigo Hotel is a three-star hotel in San Cristobal De Las Casas. The hotel offers a restaurant and wifi. It scores 4.3/5 across 576 guest reviews — a very good rating. In our 2026 scans, rooms ranged from US$54 to US$68 per night depending on dates and occupancy. It is right in the centre of San Cristobal De Las Casas. Most rooms can be booked with free cancellation, and every booking removes a tonne of CO₂.
About San Cristobal De Las Casas: San Cristóbal de las Casas is walked, so the neighbourhood matters more than the star count. All hotels in San Cristobal De Las Casas →
Rooms and rates
Across our 2026 scans we logged 11 priced stays for Casa Indigo Hotel: rates ran from US$54 to US$68 a night depending on the date, how far ahead you book, and occupancy. Rates in San Cristobal De Las Casas move with demand: midweek stays booked a couple of weeks out are where our scans found the widest choice of free-cancellation rooms. The price you see after tapping “Check availability” is the live app.impt.io rate for your exact dates, not an estimate.
Location
Casa Indigo Hotel is at Matamoros #8 La Merced, San Cristobal De Las Casas, Mexico. That puts it right at the heart of San Cristobal De Las Casas's hotel cluster. The nearest city with a bigger hotel scene is Tuxtla, about 52 km away — compare Tuxtla hotels too if your plans are flexible. This page's “View on map” link opens the exact spot in Google Maps, so you can measure the journeys that matter to you.
The facilities, in detail
For food and drink, the hotel lists restaurant(s). Practical services include 24 hour front desk, concierge and luggage storage. In the room itself: free wifi and safe. The full list of 9 facilities is below; double-check the ones that are deal-breakers when you book, as hotels adjust what they offer by season.
Good to know before you book
Booking is straightforward: pick dates and guests in the widget, check the live rate on app.impt.io, and complete the reservation there. Most rooms are offered with free cancellation until a few days before arrival — the exact deadline is shown next to each rate before you pay. Every confirmed booking also removes a tonne of CO₂ through IMPT's carbon-removal projects, at no extra cost to you. When comparing, note that the three-star rating reflects the hotel's declared standard; the guest reviews on this page tell you how it actually feels to stay.
San Cristobal De Las Casas for hotel guests
The axis is the Real de Guadalupe pedestrian street and the blocks around the zócalo: that is where the courtyard-mansion boutique hotels, the serious coffee and the low-key nightlife concentrate. The Cerrillo and Guadalupe barrios, toward the hilltop church, keep the charm with less noise; out toward the Chamula road, prices drop. Our 2026 scans logged 31 hotels with a real price: from US$26 a night and a typical rate of about US$65 — among the most affordable of the colonial cities. Honestly: you are at 2,200 metres in the Chiapas highlands — nights are cold all year and not every hotel is heated; ask about a fireplace or heater before booking, especially from November to February. All hotels in San Cristobal De Las Casas →
Facilities
Guest reviews
4.3576 reviewsThe hotel is a traditional Mexican hotel. I stayed on the first floor (ground level) in the furthest room opposite the dining area. It had a little patio with a table, chairs, and some plants which I appreciated a lot. The kitchen in the room was non-functional, but gave me extra space for my belongings. The bed was a bit hard, but the problem was solved by a comfy blanket that was provided when I asked, that I put on top of the mattress. The pillows were a bit old so I used my own. I’d recommend that the hotel uses mattress and pillow protectors. The shower had hot water. Because the ro…
As mentioned before the rooms are horrendous. There's a welcoming smell of mould and moisture when you enter the room. There's mould on walls and in the bathroom. The smell is simply disgusting and the longer we stayed in the room the more intense it got. Towels don't really dry up because of the moisture and the bed felt damp. We stayed 3 nights and were happy that we spent most of the days outside of the room. The breakfast was alright and service was very friendly (which warrants the additional star).
Cheaper than other hotels nearby, well located at walking distance of everything. Rooms are noisy because it's an old building and you can hear other people's toilets flushing and cracking floors. There's no coffee in your room!
Planning your trip to San Cristobal De Las Casas
When to go
From November to February the sky stays clean: frost on the roofs at dawn, 20-22°C in the midday sun, and nights that fall to a few degrees. It is the best light of the year and the busiest stretch as well, peaking over Christmas and New Year. Early December adds the processions up to the Guadalupe hill church, which fill that barrio for days.
March and April are the mildest months before the rains and among the dearest: Holy Week runs straight into the Feria de la Primavera y de la Paz and the city fills with Mexican visitors. Book far ahead for those weeks and accept that the andador will be lively until late.
June to October rains almost daily, but on a timetable: clear mornings, a mid-afternoon downpour, cold clear nights. September is the wettest month and, along with May and June, the cheapest in our 2026 scans. The countryside is green and the dirt roads out to the villages turn slippery.
The honest caveat here is cold and altitude rather than heat. At 2,200 metres the shade chills you in seconds and the uphill blocks tire you for the first two days. Pack layers, something waterproof from May to October, and thick socks year-round: adobe houses hold the cool even when the sun is out.
Getting there and around
The airport that matters is Tuxtla Gutiérrez (TGZ), down in the valley. The climb up the highway takes around 1 hour 15 by shared van or bus, in the order of MX$250-400 per person on the services leaving the terminal; a private taxi costs considerably more. Leave slack on the way back — fog on the high stretch delays things regularly.
Overland, ADO arrives from Palenque in about 5 hours, from Villahermosa and Tuxtla, and from Oaxaca on an eleven- or twelve-hour night bus. The Ocosingo road to Palenque is beautiful and now and then affected by roadblocks or protests; check conditions the morning you travel, and do not drive it after dark.
In town you need no car: zócalo to El Cerrillo or Guadalupe is a ten-minute walk, and the bus station sits about fifteen minutes from the centre on foot — uphill with luggage. Local taxis charge a short flat fare, in the order of MX$40-60 at 2025 prices; ride-hailing apps work only patchily.
Colectivos for Chamula and Zinacantán leave from around the municipal market for a handful of pesos, though a local guide earns their fee in context alone. Sumidero, El Chiflón, Montebello and Agua Azul are full-day tours: four to six hours of road round trip, with no shortcuts.
Where to stay, zone by zone
The core is the rectangle between the zócalo, Santo Domingo and the Real de Guadalupe andador: two-storey courtyard houses, cafés and agencies on foot. You pay for the location and also for the noise — live music and bars run late at weekends. Light sleepers should ask for an interior room, or move one block off the strip.
El Cerrillo, north of Santo Domingo, and the Guadalupe barrio along the walkway up to the hill church are the best balance: the same old houses, five minutes on foot, quiet nights. Mexicanos and Santa Lucía, to the west, come slightly cheaper and feel residential, with fewer restaurants around the corner.
Out toward the Chamula road and the ring road prices drop, and so does the comfort of walking home after dinner. Our 2026 scans logged 31 hotels with a real rate: from US$26 and a typical figure of about US$65, so buying yourself the central blocks costs less here than in other colonial cities.
By profile: first visit, three blocks off the zócalo; couples, a house with a fireplace in Guadalupe or El Cerrillo; families and long stays, the kitchen apartments around Mexicanos; tight budget, the guesthouses at the upper end of Real de Guadalupe. Whichever you choose, ask how the room is heated and whether the hot water holds at seven in the morning.
Eating and going out
Chiapas eats differently from the rest of the south: sopa de pan, cochito horneado, tamales de bola and chipilín, butifarra, Ocosingo cheese. A set lunch in a fonda or at the market runs MX$80-130 at 2025 prices; restaurants on the andador charge double for less local cooking. The municipal market, north of the centre, is the best cheap breakfast in town.
Coffee justifies half the trip: the beans come from the state's highland farms and several roasters in the centre pour single-origin filters for something like MX$40-70. The same goes for chocolate and bread — the bakeries around El Cerrillo open early and are the right answer to a cold morning.
Nights here are musical rather than rowdy: trova, jazz, cumbia and salsa in small bars on and around Real de Guadalupe, winding down towards one or two. Pox, the local maize-and-cane distillate, is poured in several places downtown — pace the first round, because at 2,200 metres it lands sooner than you expect.
Walking the centre at night is normal and reasonably safe; a few blocks out the lighting thins and a taxi is the sensible call. Watch your bag and phone on the crowded andador, and leave nothing visible in a rental car. Beyond that, this is a city you enjoy on foot without drama.
Booking well
It is a small market: 31 hotels with a real price in our 2026 scans, from US$26 a night and a typical rate of about US$65. At those numbers, moving up a notch in comfort costs very little. Outside high season a week's notice usually suffices; for Holy Week, July-August and the year-end, move a month or more ahead.
These houses have six, eight, ten rooms, so the specific place you saw in photos sells out even when the city has beds to spare. Check three things before paying: heating or a fireplace, water pressure and temperature, and whether the room opens onto the patio — lovely, but you hear everything and it keeps the night cold.
Many small guesthouses prefer cash or add a card fee; ask when you book and carry pesos, since downtown ATMs run dry on long weekends. For stays of several weeks, write to the hotel directly — off-season monthly rates fall well below the nightly figure. The prices on this page are 2026 observations, per night; verify the live rate with the widget before you commit.
Frequently asked about Casa Indigo Hotel
How much does Casa Indigo Hotel cost?
Prices we observed in 2026 started at US$54 per night. These are scan observations, not a live quote: the final rate depends on your dates. Use the check-availability widget on this page to see the current price.
Where is Casa Indigo Hotel?
The address is Matamoros #8 La Merced, San Cristobal De Las Casas, Mexico, San Cristobal De Las Casas. This page's "View on map" link opens the exact spot.
What facilities does Casa Indigo Hotel have?
The hotel lists 24 Hour Front Desk, Concierge, Free Wifi, Library, Luggage storage and Restaurant(s). The full list (9 facilities) is in this page's facilities section.
How do I book Casa Indigo Hotel?
Pick dates and guests in this page's check-availability widget: it takes you to the live price on app.impt.io, where you complete the booking. Most rooms come with free cancellation, and every booking removes a tonne of CO₂.
